10Ten Rules

Lesson 3 · 22 min

Designing AI-Augmented Workflows

Rebuild the process, don't decorate it: give every step an explicit AI mode — execute precisely, or explore options — and put human checkpoints exactly where judgment changes the outcome.

The gist

  • Every step gets an explicit mode: directive (execute) or collaborative (explore)
  • Human checkpoints go where judgment changes the outcome — not everywhere
  • High override rates mean redesign the step, not blame the model

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